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natalie B

1 reviews | Active since Sept 2015

23 Sept 2015, 13:47

NO BILL SEND TO ADVISE

Good day<br> <br> <br> As you can see below email the statement was only send after I asked for it ,I cancelled this medical aid for this reason that I always have to pay in money and then the medical aid gets exhausted by May.<br> I want to know why my account was debited with R1600 without notifying me where the @#$% do you think I must get this amount of money from with notice.<br> I want this funds reversed and I will make payment arrangements.<br> This is so unprofessional and unacceptable ,if at least I was advised I would have understand but just Debit hell no<br> <br> why is it that the bills aLl rejected all of a sudden the month I cancel <br> <br>

0
Replies (1)
Bankmed
Bankmed's reply23 Sept 2015, 14:55
Official
Hello natzo01,

Thank you for your comment.

We will investigate your enquiry and will provide you with feedback by 29 September 2015.

Kind regards

Customer Liaison Officer
Bankmed