BM
Boitumelo M

1 reviews | Active since Jul 2016

28 Jul 2022, 21:44

National Credit Act process are not for us.

When I exited my previous job, bankmed had a clauback thatat was due from my savings, instead of following up with me they handed over the account to ITCBA administrators who are impossible to get hold of via email and phone, who continue to list you even after the account is settled. Bankmed / Discovery Medical aid has no regard to customers or following the rules of the NCA. Just list people and use pathetic service providers to collect with total disregard to the customer

0
Replies (2)
Bankmed
Bankmed's reply28 Jul 2022, 23:09
Official
Hi Boitumelo, thank you for reaching out to us. Please accept our apologies for the frustration caused.  We will look into your query and provide you with feedback. Regards. 
Bankmed
Bankmed's reply01 Aug 2022, 11:04
Official
Thank you so much for your details. Our Team advised that they have reached out to you and are assisting. Regards.