1 reviews | Active since Jun 2016
MY SAVINGS PAYOUT HASSLES
<p>30 YEARS WITH BANKMED,NOW WHEN I AM RETIRED I NEED "MY SAVINGS MONEY" TO PAY FOR DOCTORS SERVICES,THEY MAKE ME DANCE FOR "MY MONEY"</p> <p>I WISH I HAD SOME MONEY SO I COULD TAKE THEM ON LEGALLY.</p> <p>WHEN I ASKED FOR MY SAVINGS FUNDS WHICH I NEEDED DESPRATELY THEY TOLD ME IT WOULD TAKE 3 MONTHS(WHY I ASKED THEM,THEY GAVE ME SOME BULLDUST STOREY ABOUT ACCOUNTS IN THIS MODERN DAY, WHEN MONEY CAN BE MOVED WITH AN ENTER KEY ON THE KEYBOARD) AND A FEW DAYS TO TRANSFER MY MONEY INTO MY ACCOUNT.WHEN I CONTACTED THEM AFTER THAT PERIOD THEY SAID AROUND MIDDLE OF THE MONTH.LOOKS LIKE THEY KEEP MOVING THE GOAL POST.</p> <p>I HAD TO BORROW MONEY TO PAY THE DOCTORS BILLS.</p> <p>WHAT I HAVE LEARNT IS THAT AS LONG AS ITS NOT YOUR OWN MONEY NOBODY GIVES A ****.</p> <p>ANYONE READING THIS HAS ANY IDEAS HOW TO TAKE THESE PEOPLE ON.</p> <p>EITHER THERE ARE NO COMPETENT PEOPLE ATTENDING TO MY PROBLEM OR NOBODY GIVES A ****.</p> <p>I HAD EVEN SPOKEN TO A CONSULTANT AT BANKMED ADVISING THAT I WILL GO ON HELLO PETER IF I DO NOT GET MY MONEY.EISH GUESS WHAT NOT SUPRISED, NOTHING HAPPENED.</p> <p>FRUSTRATED AND ****ED OFF.</p>
Dear Vikramaditya
Thank you for raising your concerns with us.
The previous administrator released the balance of the 2015 Medical Savings on 10 June 2016 due to the fact that they were ensuring all claims were paid accordingly. After the claims were all settled, the information was referred to auditors to review the claims and balances and confirm that it is correct before it can be paid to the new administrator. The remaining funds then needs to be allocated to the respective memberships.
We are expecting the above process to be completed by 18 June 2016 and will start paying out the balances where required. You should receive the refund no later than the end of June 2016, however it might be earlier.
We understand that this process has been highly frustrating for you and apologise for the inconvenience caused. We can assure you that we are working hard in having the matter resolved at the soonest.
Please do not hesitate to contact us on 0 ********** or email
Dear Vikramaditya
Thank you for raising your concerns with us.
The previous administrator released the balance of the 2015 Medical Savings on 10 June 2016 due to the fact that they were ensuring all claims were paid accordingly. After the claims were all settled, the information was referred to auditors to review the claims and balances and confirm that it is correct before it can be paid to the new administrator. The remaining funds then needs to be allocated to the respective memberships.
We are expecting the above process to be completed by 18 June 2016 and will start paying out the balances where required. You should receive the refund no later than the end of June 2016, however it might be earlier.
We understand that this process has been highly frustrating for you and apologise for the inconvenience caused. We can assure you that we are working hard in having the matter resolved at the soonest.
Please do not hesitate to contact us on 0 ********** or email