1 reviews | Active since Jan 2015

05 Jun 2018, 10:56

MSA on cancelled membership

I've cancelled my membership in December. I've sent multiple e-mails trying to find out the estimated date of payment will be , but no one is getting back to me. I just wanted to know if everything is still on track or not. Since I cancelled, no communication towards this has come up. Today I sent another email to follow up.

0
Replies (4)
Bankmed
Bankmed's reply06 Jun 2018, 08:09
Official

Dear mrsefatsa

We apologise that you have not received feedback on your query. Please allow us the opportunity to follow up on this matter and revert with feedback.

Regards

Bankmed Servicing Team

's update06 Jun 2018, 10:02
Reviewer Update
Hi, I received feedback yesterday. Based on that, the payout should be in mid-July. Can you confirm this? Thanks.
Bankmed
Bankmed's reply06 Jun 2018, 15:31
Official

Hi mrsefatsa

Thank you for your patience while we follow up on this matter.

We've confirmed with our Finance Team that your refund will be released next week and the funds should reflect in your account by latest Friday.

Regards

Bankmed Servicing Team

's update08 Jun 2018, 12:13
Reviewer Update
Hi, Thank you very much for the quick response. Very helpful. Regards,