dN
dimakatso N

1 reviews | Active since Sept 2021

09 Sept 2021, 09:16

MORE THAN 50% OF MY HOSPITAL BILL IS DECLANED AFTER A CAR ACCIDENT

I WAS INVOLVED IN A CAR ACCIDENT THEY THE HOSPITAL HAS A AUTHORISATION BUT YOU ARE DECLANING 80% OF MY MEDICAL BILL. I OWE THE HOSPITAL R3600.00 IN WHICH I CANT AFFORD TO PAY. I HARDLY USE MY MEDICAL . SO NOW YOU ARE TELLING ME THAT DOCTOR WAS NOT SUPPOSE TO DO WHATEVER HE DID. WHAT IF WAS BLEEDING INTERNALLY , I GUESS BUT DECLANING THE CLAIM IT MEANS YOU WOULD'NT CARE LESS. I WAS IN SO MUCH PAIN THEY DID KNOW WHAT WAS WRONG WITH ME NAD THEY DID WHAT THEY HAD TO DO AT THAT PRESENT MOMENT ... YOUR OUT OF HOSPITAL EXPLANATION IS BULL****. WAS I SUPPOSE TO FORCE THE HOSPITAL TO KEEP ME OVER NIGHT SO THAT YOU PAY ALL MY BILL. WHAT I AM I PAYING YOU FOR BECAUSE IT LOOKS LIKE I AM PAYING NONSENSE BECAUSE SHOULD SOMETHING LIKE THIS HAPPEN AGAIN I WILL BE IN HOSPITAL WORRYING ABOUT MY BILL INSTEAD OF MY HEALTH. AS A SINGLE PARENT I CAN'T AFFORD TO PAY THE OUTSTANDING AMOUNT OWED TO THE HOSPITAL. IT HURTS BECAUSE I HARDLY USE THIS MEDICAL AID .. YOU FAIL ME WHEN I NEED YOU THE MOST.

I AM VERY DISAPPOINTED .....

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Replies (2)
Bankmed
Bankmed's reply09 Sept 2021, 09:37
Official
Hi Dimakatso, we are so sorry to hear about this. We will get one of our skilled consultants to get in touch and assist with your inquiry. Regards
Bankmed
Bankmed's reply13 Sept 2021, 16:07
Official
Hi Dimakatso, thank you so much for taking our call and allowing our team to assist with your query. 
 
Please feel free to let us know should you require any further assistance.
 
Take care and stay safe. Regards.