Membership cards

Finally today 4/2/2016 we receive our membership cards and .... incorrect plan. Now we probably have to wait another two months for the replacements. So embarressing to walk into a place with a piece of paper to confirm membership. Surely they should check the details before sending it out. Discovery sucks !! Image scratching for a sheet of paper in an emergency to supply medical details. If they cant get things right at the beginning what is the rest of the service going to be like. Maybe its time to change... from belong to the best medical aid we have gone to the worst. I really would like three correct membership cards... or am I askjng too much?