LB
Lerato B
1 reviews | Active since Jun 2019
12 Oct 2019, 06:44
Membership card
I joined Bankmed in August but I have not yet received my medical aid card. I have sent them several emails but nobody even cares to respond to my email. Last month they deducted their premium twice without an explanation why they did so. I'm really not impressed by the horrible service of Bankmed. This is a bad experience for a new customer.
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Bankmed's replyOfficial
14 Oct 2019, 12:28Hi Lerato
Please accept our sincere apologies for you not having received your membership card as yet.
We will look into this for you and will be in touch to assist with having your card delivered as soon as possible.
Regards,
The Bankmed Service Team.
Please accept our sincere apologies for you not having received your membership card as yet.
We will look into this for you and will be in touch to assist with having your card delivered as soon as possible.
Regards,
The Bankmed Service Team.
Bankmed's reply14 Oct 2019, 12:28
Official
Hi Lerato
Please accept our sincere apologies for you not having received your membership card as yet.
We will look into this for you and will be in touch to assist with having your card delivered as soon as possible.
Regards,
The Bankmed Service Team.
Please accept our sincere apologies for you not having received your membership card as yet.
We will look into this for you and will be in touch to assist with having your card delivered as soon as possible.
Regards,
The Bankmed Service Team.