IS
Ingrid S

1 reviews | Active since Mar 2009

19 Oct 2015, 15:06

Medical Expenses

Sent bankmed, my employer preferred medical aid scheme, a complaint regarding the R140 I had to pay in for medication prescribed by the doctor that came up to R 220 at the pharmacy. Their response...there are cheaper generic medications available, talk to your doctor or pharmacist about this. REALLY! REALLY! Did I forget to mention that in my mail I asked for a list of these medications so that when I go to the doctor or my pharmacy I know which medications they must give me if I don't want to pay ******* co-payments. My plan is not the cheapest so I don't understand your laizess-faire response to my complaint. The list of the cheap medication that you don't want co-payments for can't be that long, so either upload it on the website or send it to all members. mxcm!

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Replies (1)
Bankmed
Bankmed's reply19 Oct 2015, 15:16
Official
Hello mamaono1,

Thank you for your comment.

We will investigate your enquiry and will provide you with feedback by 22 October 2015.

Kind regards

Bankmed
CUSTOMER LIAISON OFFICER