kJ
kevin J
1 reviews | Active since Dec 2014
26 Oct 2021, 10:22
Medical aids
Although this review relates to my experience with Bankmed ( closed scheme ) it is administrated by Discovery Administrators ! Please be aware that this medical aid only looks after it wealthy/ subsidized members. As the "mental health awareness "month comes to an end, this particular medical aid only covers drugs that relate to anxiety and depression on their upper options. Once you opt for a lower option ( financial reasons ) you are no longer allowed to claim the medicine as a PMB !!! ( cash only )You are also moved from one department to another, sometimes without even getting an answer.Nice work people and administrators !! Look forward to many more suicides ( especially in these trying times )
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Replies (5)
Bankmed's replyOfficial
26 Oct 2021, 10:27Hi Kevin, thank you for reaching out to us and sharing your concerns. We have noted your comments and we will ask our teams to investigate and revert with feedback at the soonest. Regards.
Bankmed's reply26 Oct 2021, 10:27
Official
Hi Kevin, thank you for reaching out to us and sharing your concerns. We have noted your comments and we will ask our teams to investigate and revert with feedback at the soonest. Regards.
Bankmed's replyOfficial
26 Oct 2021, 14:48Hi Kevin, kindly note we have attempted to get a hold of you, however, have been unsuccessful. Kindly confirm a convenient time for us to call, and we will be in touch. Regards
Bankmed's reply26 Oct 2021, 14:48
Official
Hi Kevin, kindly note we have attempted to get a hold of you, however, have been unsuccessful. Kindly confirm a convenient time for us to call, and we will be in touch. Regards
kJ
kevin J's updateReviewer Update
02 Nov 2021, 10:35Sorry I don`t believe you ! You have both my email and my phone number.... Secondly, I have received no messages from you ..
kJ
kevin J's update02 Nov 2021, 10:35
Reviewer Update
Sorry I don`t believe you ! You have both my email and my phone number.... Secondly, I have received no messages from you ..
Bankmed's replyOfficial
02 Nov 2021, 16:31Hi Kevin, kindly note that our teams made several attempts to reach you on the date of your initial post, however, all attempts were unsuccessful. As noted in our previous reply, please confirm a convenient time for us to call you during business hours, and our teams will be in touch. Regards
Bankmed's reply02 Nov 2021, 16:31
Official
Hi Kevin, kindly note that our teams made several attempts to reach you on the date of your initial post, however, all attempts were unsuccessful. As noted in our previous reply, please confirm a convenient time for us to call you during business hours, and our teams will be in touch. Regards
Bankmed's replyOfficial
03 Nov 2021, 11:25Hi Kevin, our teams have tried reaching out to you on the contact number provided on this platform, however have still been unsuccessful. Please confirm a convenient time for us to call you. Regards
Bankmed's reply03 Nov 2021, 11:25
Official
Hi Kevin, our teams have tried reaching out to you on the contact number provided on this platform, however have still been unsuccessful. Please confirm a convenient time for us to call you. Regards