MEDICAL AID THAT MAKES ME SICK

<p>Iv previously logged a complaint regarding my previous claims, which has now been resolved. I thank you for that.</p> <p>However seems like I now have to fight to get my money back. Theres a recent claim that Iv sent and according to the initial response/e.mail it said my claim has been process and will get paid into my bank account on the 25/01, until this very date I still have not got funds paid to me. Kept on sending e.mails and getting called querying about this and was told about their tunaround time. And now recently got told by relationship manage that the amount which was prevoiusly paid in my account included the amount in question. Even told her how possible is that because that prevoius 2 claim that got paid have different ref, amount and date , and they were last year between Jan and Feb, the recent one is for Nov.</p> <p>Its long overdue now. I want my money back.</p> <p> </p>