Medical aid services

<p>I called my medical aid on the 17 Feb 2017 to confirm if they will cover for test that i wil be taking it was general call. On the 20th Feb 2017 i went to see the gyenocologist where he charged consultation fee and also for the test that he was going to run. The secetary called the medical aid to confirm if it was inorder they gave a claim code which was provided which was provided. When the blood test came through the medical aid said that they will cover which there will be a shortfall of R140 odd rand which i paid in. 3Months donw the line Bankmed comesback to vis email telling that they not going to cover forthe full amount they have re-processed they will only pay R470 which was not communicated to me i mean 3 months donw the line ans in the terms ans conditions it stipulates 30 days to process a claim.</p> <p>I refuse to the this funds and to top it up i pay R2000 every month towards my medical aid but my funds is depleted and i am unble to use my medical aid because of that . They taking money hospital purposes and when does one go to the hospital. I would like for them to sort this out and pay Lancet what was promised to them and formy funds to start picking up because i pay the full instalment monthly why is my funds still depleted.</p>