KK
Kabelo K
1 reviews | Active since Aug 2016
01 Jun 2022, 17:53
Medical aid card nowhere 2 b found
I am very disappointed with the fact the a few weeks ago i called in advising that i haven't received my medical aid card and was told to rather download the digital card on the app, i information the consultant that was assisting me that there's no card/s on my profile, shw kept on "insisting" that it's there meanwhile it's not there can i please be assisted with the cards, i am BEGGING!!
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Replies (2)
Bankmed's replyOfficial
01 Jun 2022, 19:01Hi Kabelo, we're sorry to hear about the experience you've had. We will escalate this matter, and get in touch with you. Regards.
Bankmed's reply01 Jun 2022, 19:01
Official
Hi Kabelo, we're sorry to hear about the experience you've had. We will escalate this matter, and get in touch with you. Regards.
Bankmed's replyOfficial
06 Jun 2022, 20:57Hi Kabelo, our records indicate that you have been contacted and assisted with your card request. One of our Digital Specialists will be in touch to assist with the App issue.
Have a lovely evening, and take care. Regards.
Have a lovely evening, and take care. Regards.
Bankmed's reply06 Jun 2022, 20:57
Official
Hi Kabelo, our records indicate that you have been contacted and assisted with your card request. One of our Digital Specialists will be in touch to assist with the App issue.
Have a lovely evening, and take care. Regards.
Have a lovely evening, and take care. Regards.