JP
Jabu P

1 reviews | Active since Jul 2013

10 Jul 2017, 08:24

****med!

<p>My wife and I welcomed our daughter to the family in 16/12/2015. It has been close to two years already, yet Bankmed has not fully paid all claims related to new baby. In January 2017, the baby was registered and all required documentation sent through yet to date there is an outstanding claim related to baby’s birth. I have called in (everytime you get a different consultant, different ref no) and email however all I get have been nothing but empty promises to settle my claim.</p> <p> </p> <p>Lately I have been speaking to a gentleman named Amien, he has been constant in giving me feedback and is serious about getting my matter resolved however his efforts alone have not resolved my outstanding claim as someone within Bankmed processes is sleeping, dropping the ball and not thinking about the customer.</p> <p> </p> <p>There is no-more hope!</p> <p> </p> <p>Regards,</p> <p>PJ Phasha</p>

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Replies (1)
Bankmed
Bankmed's reply10 Jul 2017, 09:21
Official

Morning Jabu

We will look into the matter and revert with feedback soonest.

Regards

Bankmed Servicing Team

Best regards,