LIES AND PATHETIC SERVICE

Poor service Again from bankmed. I am absolutely appalled at the BEYOND PATHETIC so called 'service' that bankmed has offered.

Once my membership was finally sorted out, getting them to cover anything is the hugest issue. They all of a sudden suggest that they cannot cover certain things--these were not stated on the form which informed me of the inclusions and exclusions during the waiting period. They NEVER call back, they NEVER respond to emails, they have NO SENSE OF CUSTOMER SERVICE WHATSOEVER. the only time I do receive some kind of response is when I complain.. The agents working at Bankmed either need to be fired or need serious training on basic customer service. I refuse to accept their excuses and the disgusting manner in which I have been treated.