LANCET ACCOUNT

I have been taken back and forth by the Metropolitan,Bankmed Consultants including my Case Manager. They forever promise to pay up the account of which I got an authorisation for, I have been calling sending emails but they not willing to pay, they will tell me they will rectify the matter but til now im still waiting since last year. The last time I have been told that Lancet have billed them wrong they will reverse and let me know the feedback even now am still waiting. this is really giving me a headache and unnecessary stress since Bankmed doesn't want to pay. I receive phone calls and sms everyday regarding the outstanding amount of R1935.10 and now the account has been with the collections department which will now reflect badly on my credit record. Can I please be assisted regarding this matter since the Department doesn't want to assist. I guess its for the better our accounts have been moved to Discovery. I must say I'm really disappointed.... Poor Service delivery BANKMED:***