1 reviews | Active since Sept 2016
Lack of Response
<p>On 16 September I sent an email to Bankmed regarding their information on the website and received the standard response back which clearly showed they hadn't read my email correctly. I then responded on the 19th September and haven't had a subsequent response. One of the worst things that Bankmed have done is change administrators to Discovery. The website has definitely gone backwards and so has the level of service.</p>
Dear Rosalie
Thank you for bringing this matter to our attention.
We've confirmed that you have been contacted and assisted accordingly. Please accept our sincerest apologies for the lack of response on your emails. We will investigate the matter and address it internally.
Regards
Bankmed Servicing
Dear Rosalie
Thank you for bringing this matter to our attention.
We've confirmed that you have been contacted and assisted accordingly. Please accept our sincerest apologies for the lack of response on your emails. We will investigate the matter and address it internally.
Regards
Bankmed Servicing
