Lack of Feedback

Item: Bankmed
Rating: 1
Author: Tshepiso M

Im highly disappointed at the lack of feedback by Bankmed new application dept, i app**** to add a new dependant and to this very day , no one has had the decency to explain whats happening and why can they not assist me .I have been a member for soo long and i never imagined i could ever be treated by them this way.

Helpful (0)

Replies (2)

Bankmed's replyOfficial

12 Feb 2020, 10:52

Hi Tshepiso

Please accept our sincere apologies for the frustration caused.

We will look into this for you and provide feedback as soon as possible.

Regards,
The Bankmed Service Team.

Bankmed's reply12 Feb 2020, 10:52

Official

Hi Tshepiso

Please accept our sincere apologies for the frustration caused.

We will look into this for you and provide feedback as soon as possible.

Regards,
The Bankmed Service Team.

Bankmed's replyOfficial

27 Feb 2020, 09:47

Hi Tshepiso, we've made attempts to get in touch with you however, were unsuccessful. We've sent an email to you with feedback.

Regards,
Bankmed service team

Bankmed's reply27 Feb 2020, 09:47

Official

Hi Tshepiso, we've made attempts to get in touch with you however, were unsuccessful. We've sent an email to you with feedback.

Regards,
Bankmed service team