BM
Boithatelo M

1 reviews | Active since Jul 2020

20 Dec 2021, 19:16

*********** service

Ive been applying to have my child included in my medical aid since June, however every time i visit the Dr I'm told my child is not on the medical aid and I have to pay cash which inconvinences me, I've filled all the documents more than 3 times, the last person I've spoken to is Jarrod Michael Chetty whom is not responding to my emails when I'm asking for feedback, pathetic!

0
Replies (1)
Bankmed
Bankmed's reply20 Dec 2021, 20:32
Official
Hi Boithatelo, we sincerely apologise for your poor service experience with us. Please may we ask you to send us your membership or ID number in a private message, and we will ask our teams to get in touch to assist you as soon as possible. Regards.