1 reviews | Active since Jan 2011
*********** Idiots for the 10th+ time in 4 months
Dentist Claims for two crowns, claim appears on claims statement (no 4)fully paid, they then reverse half of the claim in April - and send me a notice that I now owe them the money, and a claim statement (no 5) with half the claim paid back.<br> <br> Call centre \Well the claim was only every the half we paid, it was never double that, so can you get the doctor to submit the other half?\"<br> <br> Me \"Well you already paid him the full amount, you now want him to claim again, and you'll pay him again, and I will still owe the money - supervisor please\" <br> <br> <br> <br> Call
Thank you for bringing this matter to our attention.
We've confirmed that the claim in question has been reworked and paid accordingly. The reason for the reversal was due to the fact that the doctor billed duplicate codes on the account instead of billing a code with a quantity of two. We have arranged for the claim to be captured as indicated and the balance has been processed once again.
Please accept our sincerest apologies for any inconvenience this may have caused.
Regards
Bankmed Servicing
Thank you for bringing this matter to our attention.
We've confirmed that the claim in question has been reworked and paid accordingly. The reason for the reversal was due to the fact that the doctor billed duplicate codes on the account instead of billing a code with a quantity of two. We have arranged for the claim to be captured as indicated and the balance has been processed once again.
Please accept our sincerest apologies for any inconvenience this may have caused.
Regards
Bankmed Servicing