sD
salomey D

1 reviews | Active since Jan 2014

21 Jun 2023, 19:36

Incompetence or Laziness?

Now I have heard it all! Bankmed knows better then the multidisciplinary team at Donald Gordon hospital. In 2022 Bankmed approved a procedure of which I AM THE CLINICAL EVIDENCE that it: (1) worked, (2) is less costly and (3) has a shorter recovery period. But this means nothing to Bankmed. They instead choose to use outdated procedures that my doctor advised is risky for me as a patient. Evidence was provided and Motivation done and still they declined. The person that approved the procedure in the 1st place should get a medal 🏅 for using their brains. I am currently living on painkillers. They have my medical history on record but they are either too lazy or too *********** to review and approve the microwave ablation procedure. Bankmed clearly does not care about the patient. You don't deserve a star Nelene Gunpat.

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Replies (3)
Bankmed
Bankmed's reply22 Jun 2023, 09:00
Official
Hi Salomey, thank you for raising this with us and apologies for the frustration caused. We will look into this and provide you with feedback.
sD
salomey D's update07 Jul 2023, 15:14
Reviewer Update
This appears to be the only action taken by Bankmed. Empty promises with no actions. It's been 12 working days and no call or feedback. Guess you guys don't care after all.
Bankmed
Bankmed's reply12 Jul 2023, 17:13
Official
Hi Salomey, please accept our sincerest apologies for the delay in feedback. we will contact you to provide clarity.