DC
Danie C

1 reviews | Active since Jul 2009

28 Jan 2019, 17:47

Incompetence on a world class scale

Unbelievable incompetence. First I spend 30 minutes on the phone getting pre-authorisation for a procedure. Then they don't pay it and I have to spend another 30 minutes trying to sort it out in vain.

0
Replies (1)
Bankmed
Bankmed's reply29 Jan 2019, 10:23
Official
Hi Danie

Please accept our sincere apologies for the frustration caused.

We are currently looking into your query and will ensure that feedback regarding your claims is provided to you as soon as possible.

Regards,
The Bankmed Service Team.