I would like to request an urgent update regarding the settlement of my hospital ***. The hospital has informed me

I would like to request an urgent update regarding the settlement of my hospital ***. The hospital has informed me that my *** will be handed over to debt collectors on 09 November 2026, which could negatively affect my credit profile.

The person I spoke to previously assured me that I would receive written confirmation of the *** settlement to date. However, I have not yet received this confirmation.

I kindly request that you urgently confirm when the outstanding *** will be settled and provide me with the promised written confirmation to prevent the *** from being handed over.

Your prompt assistance in resolving this matter would be greatly appreciated, as I am concerned about the potential impact on my credit profile.