1 reviews | Active since Nov 2013

10 Feb 2016, 08:20

I GIVE UP!!!

I logged a complain on 4/05/2016 of which i thought was resolved as i was called with an apology for my incorrectly rejected claim by BADMED case number *** ,i was adviced that my claim will be send for reproccessing of which it was. Guess what now i received a mail that claim was processed but i am liable for a 20% co-payment as selected an incorrect serivice provider for my chronic meds. Hello BADMED advised that they no longer using Pharmacy direct and said i should send my script to Scriptwise.i am dying to know what is the next suprise you have in store for me.

0
Replies (1)
Bankmed
Bankmed's reply12 Feb 2016, 11:34
Official
Hello Dinonos,

Thank you for your comment.

We've confirmed that there was a claims system issue and it has since been resolved. You are not liable for any co-payment on these claims. We have sent them back for reprocessing and the matter will be rectified shortly. We're truly sorry for the inconvenience caused.

Regards
Bankmed Servicing.