1 reviews | Active since Oct 2014
I get someone's bills, 2.5 years after I left Bank
I left Bankmed when I left ABSA in October 2012. I keep getting statements from Banmed with my old membership number, my name, and the details of someone else medical matters. I have reported this to Bankmed and they have done nothing. I even called the psychiatrist whose name appeared on one of the accounts as I thought perhaps he would be upset about me knowing who one of his clients were. Still nothing. I sent one of the statements to ABSa to see if they could help resolve it, still nothing. Today I got another account, seems like the mystery person had an op with Dr Khan. I am at my wits end, none seems to be concerned. I don't know who is paying for these bills, I do hope I am not being blacklisted because I am not paying. The admin department of Bankmed are clearly *********** and I have had enough. Next stop I will try to get hold of the CEO! I am really out of ideas.
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 26 February 2015.
Kind regards
Bankmed
Thank you for your comment.
We will investigate your enquiry and will provide you with feedback by 26 February 2015.
Kind regards
Bankmed
