How long must I wait for my membership??

On the 28th of Sept, I was told it takes up to 5 working days to complete a new membership application process. I have been calling daily and it is still not resolved. When I was told to cancel my Momentum Health membership and join Bankmed, I made it clear that I have a newborn baby and cannot be without cover.<br> <br> I need my medical aid cover sorted out by tomorrow - the 7th of Oct, backdated to the 1st of October, or I will cancel this application and go back to Momentum Health.<br> <br> Someone was going to call me back on Monday and someone else was going to call me back today. I have been patient enough.