TS
Thabiso S
1 reviews | Active since Aug 2019
02 Dec 2021, 08:38
Horror
I dont think you guys even deserve to render services. They way you handle the business is pathetic. If i dont get a call by close of bussiness today, the whoele country will know about how you treat cients.
Helpful (0)
Replies (3)0
Replies (3)
Bankmed's replyOfficial
02 Dec 2021, 09:45Hi Thabiso, we're sorry to hear of your dissatisfaction with us. We will ask our teams to get in touch to address your concerns as soon as possible. Regards.
Bankmed's reply02 Dec 2021, 09:45
Official
Hi Thabiso, we're sorry to hear of your dissatisfaction with us. We will ask our teams to get in touch to address your concerns as soon as possible. Regards.
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Thabiso S's updateReviewer Update
02 Dec 2021, 13:30When you say as soon as possible you mean next year?
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Thabiso S's update02 Dec 2021, 13:30
Reviewer Update
When you say as soon as possible you mean next year?
Bankmed's replyOfficial
02 Dec 2021, 14:13Hi Thabiso, thank you for taking our call. As per our Twitter communication sent to you, we are sorry that we could not provide you with the outcome that you sought. We want to assure you that we have explored all possible avenues to ensure fair administration of your benefits.
Kindly note that we, as an administrator, have no benefit by declining funding as we have an obligation to treat all members fairly to ensure the sustainability of the Scheme. The funding decision was based on your selected health option. Take care and keep safe.
Kindly note that we, as an administrator, have no benefit by declining funding as we have an obligation to treat all members fairly to ensure the sustainability of the Scheme. The funding decision was based on your selected health option. Take care and keep safe.
Bankmed's reply02 Dec 2021, 14:13
Official
Hi Thabiso, thank you for taking our call. As per our Twitter communication sent to you, we are sorry that we could not provide you with the outcome that you sought. We want to assure you that we have explored all possible avenues to ensure fair administration of your benefits.
Kindly note that we, as an administrator, have no benefit by declining funding as we have an obligation to treat all members fairly to ensure the sustainability of the Scheme. The funding decision was based on your selected health option. Take care and keep safe.
Kindly note that we, as an administrator, have no benefit by declining funding as we have an obligation to treat all members fairly to ensure the sustainability of the Scheme. The funding decision was based on your selected health option. Take care and keep safe.