KK
Kabelo K
1 reviews | Active since Aug 2016
13 Nov 2022, 10:33
Horrible service
I must say, i am fed up and disappointed with Bankmed's service. I had a claim which i submitted after i wad advised that it'll be paid out ubder out of network funds, surprisingly today i get an email that it has been rejected as it is under specialist which has ran out, so do you guys ever pay any claim? Your level of service is BAD BAD BAD, i am actually disgusted mxm.
Helpful (0)
Replies (9)0
Replies (9)
Bankmed's replyOfficial
13 Nov 2022, 13:53Hi Kabelo, we're truly sorry to hear of this matter. We're investigating this matter and feedback will be shared at the soonest. Regards.
Bankmed's reply13 Nov 2022, 13:53
Official
Hi Kabelo, we're truly sorry to hear of this matter. We're investigating this matter and feedback will be shared at the soonest. Regards.
KK
Kabelo K's updateReviewer Update
14 Nov 2022, 15:10How long should i wait for the feedback??
KK
Kabelo K's update14 Nov 2022, 15:10
Reviewer Update
How long should i wait for the feedback??
Bankmed's replyOfficial
16 Nov 2022, 12:08Hi Kabelo, we apologize for the delay. We will be in touch to assist. Regards
Bankmed's reply16 Nov 2022, 12:08
Official
Hi Kabelo, we apologize for the delay. We will be in touch to assist. Regards
KK
Kabelo K's updateReviewer Update
24 Nov 2022, 05:55Morning, last week i was called and advised that they'll call me either on Monday or Tuesday regarding my refund, to date i haven't been contacted.
Can i please get clarity as to when my refund will be processed.
Can i please get clarity as to when my refund will be processed.
KK
Kabelo K's update24 Nov 2022, 05:55
Reviewer Update
Morning, last week i was called and advised that they'll call me either on Monday or Tuesday regarding my refund, to date i haven't been contacted.
Can i please get clarity as to when my refund will be processed.
Can i please get clarity as to when my refund will be processed.
Bankmed's replyOfficial
24 Nov 2022, 09:43Morning Kabelo, we will get in touch to assist. Kindly accept our apology with the delay.
Bankmed's reply24 Nov 2022, 09:43
Official
Morning Kabelo, we will get in touch to assist. Kindly accept our apology with the delay.
KK
Kabelo K's updateReviewer Update
29 Nov 2022, 15:33Afternoon, can i please get feedback regarding my refund.
Thanks
Thanks
KK
Kabelo K's update29 Nov 2022, 15:33
Reviewer Update
Afternoon, can i please get feedback regarding my refund.
Thanks
Thanks
Bankmed's replyOfficial
29 Nov 2022, 20:32Hi Kabelo, thank you for your ongoing patience. We will be in touch during business working hours to provide you with feedback.
Bankmed's reply29 Nov 2022, 20:32
Official
Hi Kabelo, thank you for your ongoing patience. We will be in touch during business working hours to provide you with feedback.
KK
Kabelo K's updateReviewer Update
05 Dec 2022, 10:14Can i please be called back and be advised as to when will the payment be processed.
Thanks
Thanks
KK
Kabelo K's update05 Dec 2022, 10:14
Reviewer Update
Can i please be called back and be advised as to when will the payment be processed.
Thanks
Thanks
Bankmed's replyOfficial
09 Dec 2022, 14:42Hi Kabelo, our records show that you have been contacted and your query has been resolved. We apologize for the time it took to resolve your query. We hope you have a lovely day further. Regards
Bankmed's reply09 Dec 2022, 14:42
Official
Hi Kabelo, our records show that you have been contacted and your query has been resolved. We apologize for the time it took to resolve your query. We hope you have a lovely day further. Regards