TS
TRACY S

1 reviews | Active since Dec 2017

13 Oct 2023, 12:47

HORRIBLE AND BAD TREATMENT

I called them before I went to the doctor to enquire about the specialist that I needed to assist and was advised that I will be reimbursed 80% of the money. I paid the doctor R 3650 and Bankmed wants to reimburse 1034 from that. This is a reap off and I am not going to accept that money. I am on Comprehensive plan paying so much and now I am being ripped by the medical aid. Can I please get my money back minus the 20% and get it all. I work hard for my money to be treated like nothing by the scheme

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Replies (2)
Bankmed
Bankmed's reply13 Oct 2023, 15:18
Official
Hi Tracy, we will get our teams to look into this and revert with feedback.
Bankmed
Bankmed's reply18 Oct 2023, 11:20
Official
Hi Tracy, our records indicate that you have been contacted regarding your claim, and an update will follow. 

Regards,