HIGHLY DISAPPOINTED

Hi. I am VERY VERY disappointed by the way my request was handled at Bankmed. I called them last year already in October to order a new card as my house was broken into but till today i have not received it. The consultant told me about a turn around time of 6weeks, which i accepted but they failed to deliver. I called to follow up in Jan as i thought, u know because of December maybe thats why i did not receive it, the consultant promised to mark it urgent but guess what, i still did not receive it.

So today i am writing this complaint as i am HIGHLY IRATE and DISAPPOINTED that my simple request was not resolved whatsoever.