Handicapped BANKMED Customer Services

I had the misfortune of attempting to amend main membership on the MEDICAL AID facility, this after being member since June 2006. The original request dated 23 August 2015, was completely ignored by Jasmin Samsodien. This morning I spoke to another star member of Metropolitan Health Group called Masood who promised that the matter would be followed up and that I would be contacted today. This also never happened, hence I had to revert to social media. BANKMED can I beg you to please convey what is delaying the matter/feedback, as I believe I am entitled to clarification or a response?<br> <br>