KN
Kensane N

1 reviews | Active since Sept 2015

11 Mar 2016, 16:58

Go to the doctor on the 1st of next month or die.

My daughter is very sick. my mom has been running around going to the doctor and she was firstly told that we need to nominate a Doctor that she can go to at all times.<br> I called the call centre and nominated the doctor that i want , was then told by the consultant that i can go to the doctor straight away.<br> Lorraine is her name and she was so helpful.<br> <br> My mom went back to the Doctor they told her that the medical aid will only be available for use on the 1st of next month.<br> So this means that i should take out money , which i dont have to take my daughter to the Doctor or else she will die.<br> <br> What kind of service is this, have been struggling with the medical aid since last year.<br> So fustrated.

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Replies (1)
Bankmed
Bankmed's reply15 Mar 2016, 11:05
Official
Hello Kensanen,

Thank you for your comment.

We've tried to contact you in order to discuss the matter however you were unable to take our calls. We've confirmed that an email has been sent to you with the details of your query. You are more than welcome to respond to it directly should you require any further assistance in this matter.

Regards
Annelize