EB
Estie B

1 reviews | Active since Feb 2014

11 Sept 2016, 21:41

Fuming

<p><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Good day</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Im so fuming at the moment i dont even have words. Yesterday(sunday) my 16</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">month old son starting vommiting the whole day and night. I phoned ER at</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">N17 and was told sorry they cant assist me because i only have an hospital</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">plan? I used to go to that ER at N17 since i moved to Springs 2 and a half</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">years ago. I want to know why do i have to pay the whole consultation out</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">of my pocket and im being told that my medical aid wont pay for it? I need</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">to wait to go to the GP the next day because i dont have R756.00 to pay for</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">the consultation. Since when do i have to pay to go to the ER department???</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Please reply me urgently and i will also phone tomorrow at when you open</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">because im really upset. If this is the case im going to cancel my medicail</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">aid with Bankmed.</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Id ********** 414083</span><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><br style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;" /><span style="color: #800080; font-family: sans-serif; font-size: 16.256px; font-variant-ligatures: normal; orphans: 2; widows: 2;">Estie Du Toit</span></p>

0
Replies (1)
Bankmed
Bankmed's reply13 Sept 2016, 12:01
Official

Dear Estie

Thank you for contacting us regarding this matter.

Your chosen plan type does cover casualty accounts at the N17 hospital.
We've tried to contact you to discuss this however we were unable to reach you. We've confirmed that a detailed email has been sent with feedback to your concerns and you're welcome to respond to it for further assistance.

Regards
Annelize
Bankmed Servicing

Best regards,