MM
Munyadziwa M
1 reviews | Active since Nov 2019
15 Apr 2021, 09:56
frustration
bankmed frustrate me, they always decline claims and am always left with no option but to pay from my own pocket yet every month they deduct money,,bankmed its the worst medical aid..
Helpful (0)
Replies (3)0
Replies (3)
Bankmed's replyOfficial
15 Apr 2021, 20:13Hi Munyadziwa, we are sorry to hear that you have had a poor experience with us. Please send us some more information regarding the claims this relates to, such as the service dates and the provider. Our teams will gladly look into this, and we will get in touch to assist at the soonest. Regards.
Bankmed's reply15 Apr 2021, 20:13
Official
Hi Munyadziwa, we are sorry to hear that you have had a poor experience with us. Please send us some more information regarding the claims this relates to, such as the service dates and the provider. Our teams will gladly look into this, and we will get in touch to assist at the soonest. Regards.
MM
Munyadziwa M's updateReviewer Update
16 Apr 2021, 09:04where do i send the required information
i tried to call yestarday and i was told the only solution is to move to the next premium i cnt afford to move to the next premium i hard use my bankmed since i joined it 2016 i have used it less than 10 times...what is sad is that you guys are taking money every month but when i need medical assistance i have to pay from my pocket,
i tried to call yestarday and i was told the only solution is to move to the next premium i cnt afford to move to the next premium i hard use my bankmed since i joined it 2016 i have used it less than 10 times...what is sad is that you guys are taking money every month but when i need medical assistance i have to pay from my pocket,
MM
Munyadziwa M's update16 Apr 2021, 09:04
Reviewer Update
where do i send the required information
i tried to call yestarday and i was told the only solution is to move to the next premium i cnt afford to move to the next premium i hard use my bankmed since i joined it 2016 i have used it less than 10 times...what is sad is that you guys are taking money every month but when i need medical assistance i have to pay from my pocket,
i tried to call yestarday and i was told the only solution is to move to the next premium i cnt afford to move to the next premium i hard use my bankmed since i joined it 2016 i have used it less than 10 times...what is sad is that you guys are taking money every month but when i need medical assistance i have to pay from my pocket,
Bankmed's replyOfficial
16 Apr 2021, 15:44Hi Munyadziwa, thanks for your response. Please note that we tried calling you on the cell phone number that we have on record, with no success.
It's important to note that the claims funded correctly according to you're chosen plan type. However, should you like to apply for the Prescribed Minimum Benefit, you would have to send the required documents to ***. Once sent, please allow 2 - 3 working days turn around period.
Please let us know should you require any further assistance.
Have a wonderful weekend and take care.
Kind Regards,
Bankmed Service Team
It's important to note that the claims funded correctly according to you're chosen plan type. However, should you like to apply for the Prescribed Minimum Benefit, you would have to send the required documents to ***. Once sent, please allow 2 - 3 working days turn around period.
Please let us know should you require any further assistance.
Have a wonderful weekend and take care.
Kind Regards,
Bankmed Service Team
Bankmed's reply16 Apr 2021, 15:44
Official
Hi Munyadziwa, thanks for your response. Please note that we tried calling you on the cell phone number that we have on record, with no success.
It's important to note that the claims funded correctly according to you're chosen plan type. However, should you like to apply for the Prescribed Minimum Benefit, you would have to send the required documents to ***. Once sent, please allow 2 - 3 working days turn around period.
Please let us know should you require any further assistance.
Have a wonderful weekend and take care.
Kind Regards,
Bankmed Service Team
It's important to note that the claims funded correctly according to you're chosen plan type. However, should you like to apply for the Prescribed Minimum Benefit, you would have to send the required documents to ***. Once sent, please allow 2 - 3 working days turn around period.
Please let us know should you require any further assistance.
Have a wonderful weekend and take care.
Kind Regards,
Bankmed Service Team