"From Emergency to Injustice: My Shocking Experience with Bankmed"

If I could, I would not even add any star to this review. I haven't even been with this medical aid for 12 months yet, but somehow they have given me enough evidence that I've made a huge mistake to join them. Bankmed has proven inconsistency in their consultants saying things to me a client/patient. I was recently in the trauma unit for a medical emergency and needed admission for immediate treatment. This medical condition can be fatal if not treated. Simphiwe, the call center consultant, saying to me that their non-disclosure team declined my admission due to it being linked to something else that I have a waiting period for, he cannot tell me what it's linked to and he cannot tell me how to resolve this matter. Their process is burdening the patient in getting the help needed to recover or even prevent the condition from becoming deadly. I am ashamed to be a member of this health scheme of such negative credibility. Where is the his financial protection which helps members access healthcare services without facing the full financial burden of treatment. It's all a hidden deception of trickery for suffering individuals. I am disgusted