KM
Keamogetswe M
1 reviews | Active since Feb 2020
19 May 2021, 08:30
FED UP!
You are so quick to jump and debit monthly premiums but when it comes common sense and providing clients with the service they deserve you are just a pure failure and *********** that it is disgusting. since from January and now its may and I have been going back and forth with you regarding my claim . What kind of nonsense is this?
Helpful (0)
Replies (5)0
Replies (5)
Bankmed's replyOfficial
19 May 2021, 10:29Hi Keamogetswe, we are very sorry to hear about your experience. Kindly provide us with the date of service, the providers details and, we will investigate this matter and revert to you with feedback. Regards
Bankmed's reply19 May 2021, 10:29
Official
Hi Keamogetswe, we are very sorry to hear about your experience. Kindly provide us with the date of service, the providers details and, we will investigate this matter and revert to you with feedback. Regards
Bankmed's replyOfficial
20 May 2021, 11:26Hi Kemogetswe, we confirm that you've been contacted, and correspondence was sent to you via email with further information. You're welcome to reply to the email directly for further assistance with your claim.
Have a lovely day, and stay safe.
Regards.
Have a lovely day, and stay safe.
Regards.
Bankmed's reply20 May 2021, 11:26
Official
Hi Kemogetswe, we confirm that you've been contacted, and correspondence was sent to you via email with further information. You're welcome to reply to the email directly for further assistance with your claim.
Have a lovely day, and stay safe.
Regards.
Have a lovely day, and stay safe.
Regards.
KM
Keamogetswe M's updateReviewer Update
02 Jun 2021, 16:12When must be afforded a service that you debit every month?
What kind of nonsense of a service is this?
Must I always drag you brand on social media for me to receive a service that I pay for?
What kind of nonsense of a service is this?
Must I always drag you brand on social media for me to receive a service that I pay for?
KM
Keamogetswe M's update02 Jun 2021, 16:12
Reviewer Update
When must be afforded a service that you debit every month?
What kind of nonsense of a service is this?
Must I always drag you brand on social media for me to receive a service that I pay for?
What kind of nonsense of a service is this?
Must I always drag you brand on social media for me to receive a service that I pay for?
KM
Keamogetswe M's updateReviewer Update
29 Jun 2021, 14:30I am at a point were I am really tired of such a Irksome service from you as I always have to constantly chase you around doing follow up with you which is also costing me money. IT IS BASICALLY NOW 6 MONTHS WITH NO ASSISTANCE.
I shall then no escalate this further as I am really fed up!
I shall then no escalate this further as I am really fed up!
KM
Keamogetswe M's update29 Jun 2021, 14:30
Reviewer Update
I am at a point were I am really tired of such a Irksome service from you as I always have to constantly chase you around doing follow up with you which is also costing me money. IT IS BASICALLY NOW 6 MONTHS WITH NO ASSISTANCE.
I shall then no escalate this further as I am really fed up!
I shall then no escalate this further as I am really fed up!
Bankmed's replyOfficial
01 Jul 2021, 11:23Hi Keamogetswe, we sincerely apologise for your experience. We have asked our teams to urgently look into this, and we will get in touch to assist you as soon as possible. Regards.
Bankmed's reply01 Jul 2021, 11:23
Official
Hi Keamogetswe, we sincerely apologise for your experience. We have asked our teams to urgently look into this, and we will get in touch to assist you as soon as possible. Regards.