TD
Tracey D

1 reviews | Active since Aug 2017

28 Aug 2017, 15:38

Extremely annoyed

I changed my plan last year thinking it would be beneficial to do so. Only after I have changed my plan do they tell me that I am only allocated 2 GP visits a year. I have already seen the GP twice this year already, so if I am sick anytime during the rest of the year, I will have to wait until I go to hospital before I will get seen to. Also, I went to see a specialist last week and they are refusing to pay for my claim!!!! I thought that with all the money that I spend having this medical aid it would be a benefit. feels like I am wasting my money at the moment as I am paying for everything out of pocket. yet they allocate a stupid amount of money for a prosthesis which I won't be needing, why not pay for my medical bills with that money instead.

This is total bull. I pay so much money a month thinking that if I need to claim for something I would get it back. Thank goodness I had money to pay for my doctor otherwise I would owe him lots of money.

they seriously need to rethink their schemes.....this is ****************

0
Replies (2)
Bankmed
Bankmed's reply28 Aug 2017, 16:51
Official

Dear Tracey

We will be in touch to address your concerns.

Regards

Bankmed Servicing Team

Best regards,

Bankmed
Bankmed's reply30 Aug 2017, 16:29
Official

Dear Tracey

We have tried calling you however, you were unavailable to take our calls.

We have sent you an email, you may respond to it for further details on the matter.

Regards

Bankmed Servicing Team

Best regards,