XN
Xoliswa N
1 reviews | Active since Feb 2013
09 Sept 2020, 07:53
Exquisite customer service
I would like to thank Bontle for her exquisite customer service and keeping her promises. I spoke to two other consultants who just wanted to dismiss me and my query and I kept calling until Bontle answered, she thoroughly went through the claim and sent an email to have the claim assessed. Bontle kept calling me to update me about the progress of my query.
Thank you so much for bringing my faith back with bankmed and keep up the good work. I am truly grateful.
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Replies (1)Bankmed's replyOfficial
16 Sept 2020, 10:09Hi Xoliswa, thank you so much for the kind words and compliment. We have acknowledged your compliment on another post and sent the positive feedback to Bontle and her manager for recognition.
Have a splendid day, stay safe and take care.
Kind Regards,
Bankmed Service Team
Have a splendid day, stay safe and take care.
Kind Regards,
Bankmed Service Team
Bankmed's reply16 Sept 2020, 10:09
Official
Hi Xoliswa, thank you so much for the kind words and compliment. We have acknowledged your compliment on another post and sent the positive feedback to Bontle and her manager for recognition.
Have a splendid day, stay safe and take care.
Kind Regards,
Bankmed Service Team
Have a splendid day, stay safe and take care.
Kind Regards,
Bankmed Service Team
