RD
Rosalie D

1 reviews | Active since Sept 2016

30 Mar 2017, 13:25

Excellent service received from Adrian

<p>Adrian stepped in and assisted when another Bankmed agent failed to do his job. Well done Adrian on both efficiency and polite manner in which you dealt with my issue. Adrian committed to giving me feedback within 48 hours and surpassed that by giving me feedback in less than 24 hours. It was a pleasure dealing with you. Thank you</p>

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Replies (1)
Bankmed
Bankmed's reply30 Mar 2017, 15:41
Official

Dear Mrs Ducasse

We truly appreciate you taking the time to give us this wonderful feedback. We are glad that Adrian provided with the level of service we endeavor to give to all our members.

We can assure you that this feedback will be sent to her manager so that she can receive the recognition she deserves.

Regards

Bankmed Servicing Team