TVDL
Terence Van Der Linden
1 reviews | Active since Jul 2009
29 Jun 2025, 14:08
Disgusting Service
I have being with Bankmed since December 1980. I have never, never being so disappointed with Bankmed as at today: I have submitted a claim for Compression socks and I was informed that a Code was missing being IC-10 code: I managed to get the code which is on the Invoice but Bankmed still comes back to me asking for the code: The code IC-10-183,9 But Know Bankmed still does not see the code on the Invoice: I have sent e-mail but still Bankmed does not respond to me e-mails. I have asked that a Manager phone me but this also falls on deaf ears. I am at a loss as Bankmed feels nothing for their clients anymore. Disgusting service
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Bankmed's replyOfficial
29 Jun 2025, 17:12Good day Terence, thank you for reaching out to us, we are concerned to learn of your claims submission experience. We will ensure to communicate your escalation through to our Bankmed Claims Specialists for prioritized intervention. Thank you.
Bankmed's reply29 Jun 2025, 17:12
Official
Good day Terence, thank you for reaching out to us, we are concerned to learn of your claims submission experience. We will ensure to communicate your escalation through to our Bankmed Claims Specialists for prioritized intervention. Thank you.