BN
Buhle N

1 reviews | Active since Jun 2016

11 Mar 2021, 08:45

Disappointing service

Good day

I’m truely not happy with the service I’m getting with bankmed they has committed to pay my refund but now they made a mistake and paid less than what the claim was and they telling me I must wait for another week for them to process my claim when they made the mistake this is not correct . This is truelly disappointing.

0
Replies (2)
Bankmed
Bankmed's reply11 Mar 2021, 10:38
Official
 Hi Bush, thank you for reaching out to us. We are sorry to hear about your experience, we will investigate this matter and revert to you with feedback. Regards 
BN
Buhle N's update17 Mar 2021, 08:08
Reviewer Update
I’m truely dissapointed as I was told that my funds would be refunded by Friday 12th and still even now nothing no one has called since Friday ... bankmed has definitely over promised and 0 delivery on their promised .....