KM
Khatija M

1 reviews | Active since Mar 2009

26 Feb 2015, 10:00

Disappointing as usual

Once again i have to go through the painful process for something that should be straight forward. i have comprehensive cover and a limit for orthodontics, yet i have to call in for authorisation, cannot understand why give a limit when you still have to decide whether you going to pay or not.<br> <br> bankmed is just getting worse, waiting 5 working days for a simple \yes"or \""no\"" which should not even be questionable in the first place is totally ridiculous"""

0
Replies (1)
Bankmed
Bankmed's reply26 Feb 2015, 10:40
Official
Hello khatija,

Thank you for your comment.

We will investigate your enquiry and will provide you with feedback by 03 March 2015.

Kind regards

Bankmed