1 reviews | Active since Aug 2016
Disappointed, Disgusted and Annoyed
I made an enquiry 24 April 2018 regarding my MSA and was advised on what I needed to submit to have an early withdrawal done, I did this only to be advised by another person that it cannot be done an only during the next financial year end. As mentioned I would not have done this if i was advised different, considering i acted on information provided by your staff now 2 different stories are being given. I requested a third response from a person more senior which was also not done. In my last communication i stated a senior person needs to make contact with me, 3 days later I am still waiting and no feedback. Is this how your treat customers that have been with you for over 16years. I am busy looking at alternatives to cancel my policy with you, i simply cannot deal with people who do not know what they are doing.
Hi Niki
Thank you for bringing this to our attention.
We'll investigate this matter further and revert with feedback.
Regards
Bankmed Servicing Team
Hi Niki
Thank you for bringing this to our attention.
We'll investigate this matter further and revert with feedback.
Regards
Bankmed Servicing Team
Hi Niki
we’ve tried calling you on the number we have on record however, you were unavailable take our calls. Please provide us with an alternative number or a more convenient time for us to call you.
Regards
Hi Niki
we’ve tried calling you on the number we have on record however, you were unavailable take our calls. Please provide us with an alternative number or a more convenient time for us to call you.
Regards
Hi Niki
We've confirmed that an email correspondence has been sent to you, please respond directly to it for further assistance on the matter.
Regards
Bankmed Servicing Team
Hi Niki
We've confirmed that an email correspondence has been sent to you, please respond directly to it for further assistance on the matter.
Regards
Bankmed Servicing Team
Hi Niki,
We’ve confirmed that you were contacted however you were unavailable to take our call. An email correspondence was sent to you addressing your concerns, you may respond directly to it for further details on the matter.
Regards
Bankmed Servicing Team
Hi Niki,
We’ve confirmed that you were contacted however you were unavailable to take our call. An email correspondence was sent to you addressing your concerns, you may respond directly to it for further details on the matter.
Regards
Bankmed Servicing Team
Hi Niki,
We’ve confirmed that you were contacted however you were unavailable to take our call. An email correspondence was sent to you addressing your concerns, you may respond directly to it for further details on the matter.
Regards
Bankmed Servicing Team
Hi Niki,
We’ve confirmed that you were contacted however you were unavailable to take our call. An email correspondence was sent to you addressing your concerns, you may respond directly to it for further details on the matter.
Regards
Bankmed Servicing Team