RP
Rhoda P

1 reviews | Active since Nov 2017

16 May 2023, 19:20

de*****ing members

i'm unhappy with Bankmed a person pays every month just not to be able to use your funds. according to my knowledge I can go to any doctor I want to I'm not restricted.

i went to for a procedure 31 March 2023 where I had to pay R2 100 . after weeks I get a bill to pay for anesthetic R22208,05. whit what money . I phone in today and spoke to Amanda she informed me because it's because the hospital is not on the chosen list. but I don't have to choose on my plan must I now relocate in order to get assistance to medical care. when you deduct my money there is no restrictions but where must i get the money o pay while you are deducting money every month for what. than i rather go to anther medical aid i don't have time for ******.

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Replies (2)
Bankmed
Bankmed's reply17 May 2023, 08:29
Official
Hi Rhoda, thank you for raising this with us and apologies for the experience. We will look into this and revert with feedback.
Bankmed
Bankmed's reply19 May 2023, 14:45
Official
Hi Rhoda, thank you for taking our call and allowing us to assist with your query.

Please feel free to let us know should you require any further assistance.