Declined Treatment Plan

Item: Bankmed
Rating: 1
Author: kerry I

Thank you Bankmed for putting a death sentence on my head. Treatment suggested by specialist denied due to cost Bankmed unable to offer any alternative therapy or plan currently undergoing chemo therapy, which puts surgery on hold as the wound will not heal with the drugs currently in my system would just like someone who makes the decisions at Bankmed regarding treatment to help me in the right direction before it is too late

Helpful (0)

Replies (3)

Bankmed's replyOfficial

16 Sept 2020, 09:12

HI Kerry, thanks for reaching out to us. We've noted your comments and we'll be in touch with you at the earliest to assist you with your query.

Kind Regards,
Bankmed Service Team

Bankmed's reply16 Sept 2020, 09:12

Official

HI Kerry, thanks for reaching out to us. We've noted your comments and we'll be in touch with you at the earliest to assist you with your query.

Kind Regards,
Bankmed Service Team

Bankmed's replyOfficial

16 Sept 2020, 16:26

Thanks for speaking to us Kerry. We've referred this matter to the relevant teams and will get back to you. Regards.

Bankmed's reply16 Sept 2020, 16:26

Official

Thanks for speaking to us Kerry. We've referred this matter to the relevant teams and will get back to you. Regards.

Bankmed's replyOfficial

13 Oct 2020, 11:48

Hi Kerry, thanks for taking our call once more, and we're sorry that we could not provide a more favourable outcome to your request for continued therapy. You're welcome to let us know should you need any assistance. Keep well.

Regards.

Bankmed's reply13 Oct 2020, 11:48

Official