DG
Deon G

1 reviews | Active since Jul 2011

16 May 2019, 08:10

CPAP MACHINE - BANKMED

I am beyond frustrated and annoyed with Bankmed. I have been waiting for 2 weeks for them pay a claim for a CPAP machine - after they messed up the processing of the claim. Bankmed I need this machine soonest for my health.

0
Replies (2)
Bankmed
Bankmed's reply16 May 2019, 15:52
Official
Hi Deon

We are sorry for the frustration caused and have escalated the processing of your claim with our Claims Team.

We will let you know as soon as processing is complete.

Regards,
The Bankmed Service Team.
Bankmed
Bankmed's reply21 May 2019, 14:45
Official
Hi Deon

Please be advised that your CPAP claim has been processed correctly to pay to the provider directly.

Regards,
The Bankmed Service Team.