COULD THIS BE BANKMED *****

I AM NOT A BANKMED CLIENT HOWEVER I WOULD LIKE TO KNOW HOW BANKMED MANAGED TO REMOVE MY CHILDREN FROM MY MEDICAL AID WITHOUT MY CONSENT NOT EVEN CONSENT FROM MY BROKER, I LOOKED ON MY DISCOVERY ONLINE ACCOUNT AND THE RULES WERE AS FOLLOWS (Only the main member, financial adviser or employer contact person can remove a dependant. If you have joined Discovery Health Medical Scheme in your own capacity, We will need: •The reason for the withdrawal •The date you want the withdrawal to be effective (the effective date must be at least a calendar month in advance). THEREFOR IF THESE ARE THE RULES THEN HOW DID BANKMED MANAGE TO COMPLETLY REMOVE MY CHILDREN FROM MY MEDICAL AID