*********** Consultants..Poor Service

Hello Peter.....in November my daughter was admitted into hospital and bloods were taken by Lancet through the request from.the hospital.

When its time to pay.Bankmed started making some excuses and said there is now a new rule.They do not pay Respiratory test if request done by a GP not a specialist. I simply asked Bankmed claims division to put that in black and white to take that to an Ombudsman.Since from.last week they have not get back to me.I further requested a contract and said they do not have my contract. Bankmed is so *********** and when you request them to put in on black and white,you will definately get no response. I have bee waiting for the email from last week and there is still no communication. Im seating a bill of R2200 which bankmed is not prepared to settle since they blaming me why i asked GP to take bloods instead of sepecialist?how would i know?have they ever told me about new rules?why they refusing to put on email?why they refusing with my contract? I cant wait for year end and change into something better because bankmed service is very very poor.