*********** consultants

Not sure how many times I need to load Bankmed to get 1 simple request completed. Pharmacy claimed on the incorrect dependent and Bankmed does not want to reverse it. I called the pharmacist and he is just making a bigger mess. Claimed double instead of reversing the claim on the incorrect dependent. Bankmed says I need to sort it out with the pharmacy and refuse to assist. Spoke to Liso who clearly is not understanding as well. I cannot understand how the pharmacy can claim twice for the same medication and it did not get rejected.