CONSULTANT HANGED UP ON ME

Item: Bankmed
Rating: 1
Author: Boitumelo K

Called Bankmed and few minutes ago from my mobile number with my airtime. After the whole process of the AI, a female answer saying "We have a system problem, call back again" and she HANGED UP ON ME. BAD CUSTOMER SERVICE. She did not even offer to call me back. JUST HANGED UP!!!

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Replies (1)

Bankmed's replyOfficial

15 Jun 2025, 16:48

Hi Boitumelo, thank you for reaching out to us and bringing this to our attention. We will be in touch to further assist.

Bankmed's reply15 Jun 2025, 16:48

Official

Hi Boitumelo, thank you for reaching out to us and bringing this to our attention. We will be in touch to further assist.