kL
keamogetswe L

1 reviews | Active since Jan 2016

14 Jun 2016, 12:47

COMPLAINT

<p>I hereby Want to lay against bankmed@mhg,it's been almost there months now since I claimed to be reimbursed for the claims that I paid from my own account,I have sent them all the requires documents and last month received a call from Leo Swartz saying they will refund me but now when I email the emails bounce back.</p>

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Replies (1)
Bankmed
Bankmed's reply17 Jun 2016, 10:38
Official

Dear Remolihle

Thank you for raising your concerns with us.

Please accept our sincerest apologies for the frustration this matter has caused you. From 1 June 2016 the previous administrator no longer assists with any queries prior to 2015. This is the reason why the emails are not being delivered to them. We've confirmed that email correspondence has been sent to you with regards to this matter and await your response so we may assist you further.

Regards
Bankmed Servicing